Pradeep K. Pendem
Assistant Professor of Operations and Business Analytics
Kesavan, Saravanan, Susan J. Lambert, Joan C. Williams, and Pradeep K. Pendem. "Doing Well by Doing Good: Improving Store Performance with Responsible Scheduling Practices at The Gap, Inc." Management Science 68, no. 11: 7818-7836. https://doi.org/10.1287/mnsc.2021.4291.
Pendem, Pradeep K., Paul I. Green Jr, and Bradley R. Staats. "The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions." Manufacturing & Service Operations Management 24, no. 4: 2202-2220. https://doi.org/10.1287/msom.2021.1053
Deshpande, Vinayak, and Pradeep K. Pendem. "Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms." Manufacturing & Service Operations Management, forthcoming. https://doi.org/10.1287/msom.2021.1045.
Williams, J.C., S.J. Lambert, S. Kesavan, P.J. Fugiel, L.A. Ospina, E.D. Rapoport, M. Jarpe, D. Bellisle, P. Pendem, L. McCorkell, and S. Adler-Milstein. "Stable Scheduling Increases Productivity and Sales: The Stable Scheduling Study." University of California Hastings College of the Law, University of Chicago School of Social Service Administration, and University of California Kenan-Flagler Business School.