Operations and Business Analytics Research

Faculty members in our Department of Operations and Business analytics are adept at addressing strategic and tactical issues at the interface of operations, marketing, research and development, and more.

Their expertise areas include supply chains, sustainable business practices, risk management, data mining and financial econometrics, service operations, queuing theory, pricing models, and statistical modeling. Below is an ever-expanding list of research in operations and business analytics.


Aydınlıyım, Tolga, Eren B. Çil, and Nagesh N. Murthy. "Input Material Reduction Incentives vs. Scrap Recycling for Closed Loop Supply Chains." Production and Operations Management, forthcoming. June 2023
Aydinliyim, Tolga, Eren B. Cil, and Nagesh N. Murthy. "Input Material Reduction Incentives Versus Scrap Recycling for Closed Loop Supply Chains." Production and Operations Management, forthcoming. June 2023
Murthy, Nagesh N., Haikady N. Nagaraja, and Hossein Rikhtehgar Berenji. "Managing Concurrency in Cyclical Projects under Stochastic Task Environments: Vaccine Development Projects during Pandemics." Production and Operations Management 32, no. 3: 951-971. https://doi.org/10.1111/poms.13907. March 2023
Yazdani, Alireza, Eren B. Çil, and Michael S. Pangburn. "Retail Sample Boxes: Counteracting the Adverse Effect of Accelerated Learning via Future Credit." Manufacturing & Service Operations Management, forthcoming. https://doi.org/10.1287/msom.2023.1206. February 2023
Gupta, Sushil K., Hossein Rikhtehgar Berenji, Manish Shukla, and Nagesh N. Murthy. "Opportunities in Farming Research from an Operations Management Perspective." Production and Operations Management, forthcoming. January 2023
Kesavan, Saravanan, Susan J. Lambert, Joan C. Williams, and Pradeep K. Pendem. "Doing Well by Doing Good: Improving Store Performance with Responsible Scheduling Practices at The Gap, Inc." Management Science 68, no. 11: 7818-7836. https://doi.org/10.1287/mnsc.2021.4291. November 2022
Guan, Huiqi, Zhibin Yang, and Haresh Gurnani. "Value of Information with Manufacturer Encroachment." Production and Operations Management, forthcoming. https://doi.org/10.1111/poms.13898. October 2022
Pendem, Pradeep K., Paul I. Green Jr, and Bradley R. Staats. "The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions." Manufacturing & Service Operations Management 24, no. 4: 2202-2220. https://doi.org/10.1287/msom.2021.1053 July 2022
Anderson, David R., Tolga Aydınlıyım, Margrét V. Bjarnadóttir, Eren B. Çil, and Michaela R. Anderson. "Rationing Scarce Healthcare Capacity: A Study of the Ventilator Allocation Guidelines During the COVID-19 Pandemic." Production and Operations Management, forthcoming. https://doi.org/10.1111/poms.13934. May 2022
Deshpande, Vinayak, and Pradeep K. Pendem. "Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms." Manufacturing & Service Operations Management, forthcoming. https://doi.org/10.1287/msom.2021.1045. January 2022
Jalili, Monire, and Michael S. Pangburn. "Understanding the Value of Delayed Discounts in Retail Rewards Programs." Decision Sciences 52, no. 4: 952-985. https://doi.org/10.1111/deci.12474. August 2021
Wu, Wenbo, Jiaqi Chen, Zhibin (Ben) Yang, and Michael L. Tindall. "A Cross-Sectional Machine Learning Approach for Hedge Fund Return Prediction and Selection." Management Science 67, no. 7: 3985-4642. https://doi.org/10.1287/mnsc.2020.3696. July 2021
Çil, Eren B. "Managing Service Systems via Disguised Queues: The Role of Retaliating Customers." Decision Sciences 52, no. 2: 427-454. https://doi.org/10.1111/deci.12444. April 2021
Jalili, Monire, and Michael S. Pangburn. "Pricing Joint Sales and Rentals: When are Purchase Conversion Discounts Optimal?" Production and Operations Management 29, no. 12: 2679-2695. https://doi.org/10.1111/poms.13243. December 2020
Piri, Saeed. "Missing Care: A Framework to Address the Issue of Frequent Missing Values; The Case of a Clinical Decision Support System for Parkinson's Disease." Decision Support Systems 136: 113339. https://doi.org/10.1016/j.dss.2020.113339. September 2020
Yazdani, Alireza, Eren B. Cil, and Michael S. Pangburn. "What if Hotelling’s Customers Can Mass Customize?" Decision Sciences 51, no. 2: 395-422. https://doi.org/10.1111/deci.12428. April 2020
Yazdani, Alireza, Eren B. Çil, and Michael S. Pangburn. "What if Hotelling's Firms Can Mass Customize?" Decision Sciences 51, no. 2: 395-422. https://doi.org/10.1111/deci.12428. April 2020
Vahdati, Yasamin, and Kevin E. Voss. "Brand Identification, Cause-Brand Alliances, and Perceived Cause Controversy." Journal of Product and Brand Management 28, no. 7: 880-892. https://doi.org/10.1108/JPBM-01-2018-1729. November 2019
Hu, Xing, Zhixi Wan, and Nagesh N. Murthy. "Dynamic Pricing of Limited Inventory with Product Returns." Manufacturing and Service Operations Management 21, no. 3: 501-518. https://doi.org/10.1287/msom.2017.0702. August 2019
Hanson, Sara, Lan Jiang, Jun Ye, and Nagesh N. Murthy. "Society or the Environment? Understanding How Consumers Evaluate Brand Messages About Corporate Social Responsibility Activities." Journal of Brand Management 26, no. 1: 21-34. https://doi.org/10.1057/s41262-018-0110-8. January 2019
Yang, Zhibin, Xinxin Hu, Haresh Gurnani, and Huiqi Guan. "Multichannel Distribution Strategy: Selling to a Competing Buyer with Limited Supplier Capacity." Management Science 64, no. 5: 2199-2218. https://doi.org/10.1287/mnsc.2016.2702. May 2018
Piri, Saeed, Dursun Delen, Tieming Liu, and William Paiva. "Development of a New Metric to Identify Rare Patterns in Association Analysis: The Case of Analyzing Diabetes Complications." Expert Systems with Applications 94: 112-125. https://doi.org/10.1016/j.eswa.2017.09.061. March 2018
Piri, Saeed, Dusun Delen, and Tieming Liu. "A Synthetic Informative Minority Over-Sampling (SIMO) Algorithm Embedded into Support Vector Machine to Learn from Imbalanced Datasets." Decision Support Systems 106: 15-29. https://doi.org/10.1016/j.dss.2017.11.006. February 2018
Williams, J.C., S.J. Lambert, S. Kesavan, P.J. Fugiel, L.A. Ospina, E.D. Rapoport, M. Jarpe, D. Bellisle, P. Pendem, L. McCorkell, and S. Adler-Milstein. "Stable Scheduling Increases Productivity and Sales: The Stable Scheduling Study." University of California Hastings College of the Law, University of Chicago School of Social Service Administration, and University of California Kenan-Flagler Business School. January 2018
Allon, Gad, Achal Bassamboo, and Eren B. Çil. "Skill Management in Large-scale Service Marketplaces." Production and Operations Management 26, no. 11: 2050-2070. https://doi.org/10.1111/poms.12741. November 2017
Jin, Ming, Nicole DeHoratius, and Glen Schmidt. "In Search of Intra-Industry Bullwhips." International Journal of Production Economics 191: 51-65. https://doi.org/10.1016/j.ijpe.2017.04.009. September 2017
Çil, Eren B., and Michael S. Pangburn. "Mass Customization and Guardrails: 'You Can't Be All Things to All People.'" Production and Operations Management 26, no. 9: 1728-1745. https://doi.org/10.1111/poms.12716. September 2017
Piri, Saeed, Dursun Delen, Tieming Liu, and Hamed M. Zolbanin. "A Data Analytics Approach to Building a Clinical Decision Support System for Diabetic Retinopathy: Developing and Deploying a Model Ensemble." Decision Support Systems 101: 12-27. https://doi.org/10.1016/j.dss.2017.05.012. September 2017
Cil, Eren, and Michael S. Pangburn. "Mass Customization and Guardrails: 'You Can't Be All Things to All People.'" Production and Operations Management 26, no. 9: 1728-1745. https://doi.org/10.2139/ssrn.2634208. September 2017
Aydinliyim, Tolga, Michael S. Pangburn, and Elliot Rabinovich. "Inventory Disclosure in Online Retailing." European Journal of Operational Research 261, no. 1: 195-204. http://doi.org/10.1016/j.ejor.2017.01.029. August 2017
Jin, Ming, Nicole DeHoratius, and Glen Schmidt. "Want to Reduce The Bullwhip? Measure It. Here's How." Supply Chain Management 22, no. 4: 297-304. https://doi.org/10.1108/SCM-02-2017-0088. June 2017
Yang, Zhibin, and Volodymyr Babich. "Supply Disruptions and Procurement Contracting." In Handbook of Information Exchange in Supply Chain Management, edited by Albert Ha, and Christopher Tang, 145-170. Switzerland: Springer International Publishing. https://doi.org/10.1007/978-3-319-32441-8. October 2016
Aydinliyim, Tolga, and Nagesh. N. Murthy. "Managing Engineering Design for Competitive Sourcing in Closed-Loop Supply Chains." Decision Sciences 47, no. 2: 257-297. https://doi.org/10.1111/deci.12164. April 2016
Geismar, H. Neil, and Nagesh N. Murthy. "Balancing Production and Distribution in Paper Manufacturing." Production and Operations Management 24, no. 7: 1164-1178. https://doi.org/10.1111/poms.12314. July 2015
Yang, Zhibin, and Volodymyr Babich. "Does a Procurement Service Provider Generate Value for the Buyer through Information about Supply Risks?" Management Science 61, no. 5: 979-998. https://doi.org/10.1287/mnsc.2014.1963. May 2015
Yu, Chao, Yue Fang, Zeng Li, Bo Zhang, and Xujie Zhao. "Non-Parametric Estimation of High-Frequency Spot Volatility for Brownian Semimartingale with Jumps." Journal of Time Series Analysis 35, no. 6: 572-591. https://doi.org/10.1111/jtsa.12082. November 2014
Pangburn, Michael S., and Euthemia Stavrulaki. "Take Back Costs and Product Durability." European Journal of Operational Research 238, no. 1: 175-184. https://doi.org/10.1016/j.ejor.2014.03.008. October 2014
Guo, Peidong, Qihong Chen, Xicai Guo, and Yue Fang. "Path-Dependent Game Options: a Lookback Case." Review of Derivative Research 17, no. 1: 113-124. https://doi.org/10.1007/s11147-013-9092-6. April 2014
Çil, Eren B., and Martin A. Lariviere. "Saving Seats for Strategic Customers." Operations Research 61, no. 6: 1321-1332. https://doi.org/10.1287/opre.2013.1218. November 2013
Koreisha, Sergio, and Yongli Zhang. "Adaptive Order Determination for Constructing Time Series Forecasting Models." Communications in Statistics: Theory and Methods 44, no. 22: 4826-4847. https://doi.org/10.1080/03610926.2013.800881. October 2013
Aydinliyim, Tolga, and Michael S. Pangburn. "Reducing Packaging Waste and Cost via Consumer Price Discounts." Decision Sciences 43, no. 6: 1063-1089. https://doi.org/10.1111/j.1540-5915.2012.00385.x. December 2012
Allon, Gad, Achal Bassamboo, and Eren B. Çil. "Large Scale Service Marketplaces: The Role of the Moderating Firm." Management Science 58, no. 10: 1854-1872. https://doi.org/10.1287/mnsc.1120.1533. October 2012
Yang, Zhibin, Goker Aydin, Volodymyr Babich, and Damian R. Beil. "Using a Dual-Sourcing Option in the Presence of Asymmetric Information about Supplier Reliability: Competition vs. Diversification." Manufacturing & Service Operations Management 14, no. 2: 202-217. https://doi.org/10.1287/msom.1110.0358. April 2012
Yang, Zhibin, Goker Aydin, Volodymyr Babich, and Damian R. Beil. "Decentralized Supply Risk Management." In Handbook of Integrated Risk Management in Global Supply Chains, edited by Panos Kouvelis, Lingxiu Dong, Onur Boyabatli, and Rong Li, 387-424. Hoboken, New Jersey: John Wiley & Sons Inc. https://doi.org/10.1002/9781118115800. January 2012
Çil, Eren B., Fikri Karaesmen, and E. Lerzan Örmeci. "Dynamic Pricing and Scheduling in a Multi-Class Single-Server Queueing System." Queueing Systems 67, no. 4: 305-331. https://doi.org/10.1007/s11134-011-9214-5. April 2011
Pathak, Bhavik, Robert Garfinkel, Ram D. Gopal, Rajkumar Venkatesan, and Fang Yin. "Empirical Analysis of the Impact of Recommender Systems on Sales." Journal of Management Information Systems 27, no. 2: 159-188. https://doi.org/10.2753/MIS0742-1222270205. October 2010
Pangburn, Michael S., and Shankar Sundaresan. "Capacity Decisions for High-tech Products with Obsolescence." European Journal of Operational Research 197, no. 1: 102-111. https://doi.org/10.1016/j.ejor.2008.05.026. August 2009
Çil, Eren B., E. Lerzan Örmeci, and Fikri Karaesmen. "Effects of System Parameters on the Optimal Policy Structure in a Class of Queueing Control Problems." Queueing Systems 61, no. 4: 273-304. https://doi.org/10.1007/s11134-009-9109-x. April 2009
Yang, Zhibin, Goker Aydin, Volodymyr Babich, and Damian R. Beil. "Supply Disruptions, Asymmetric Information and a Backup Production Option." Management Science 55, no. 2: 192-209. https://doi.org/10.1287/mnsc.1080.0943. February 2009
Koreisha, Sergio, and Yue Fang. "Using Least Squares to Generate Forecasts in Regressions with Serial Correlation." Journal of Time Series Analysis 29, no. 3: 555-580. https://doi.org/10.1111/j.1467-9892.2007.00569.x. September 2008
Pangburn, Michael S, and Euthemia Stavrulaki. "Capacity and Price Setting for Dispersed, Time-Sensitive Customer Segments." European Journal of Operational Research 184, no. 3: 1100-1121. https://doi.org/10.1016/j.ejor.2006.11.044. February 2008
Murthy, Nagesh N., Goutam N. Challagalla, Leslie H. Vinvent, and Tasadduz A. Shervani. "The Impact of Simulation Training on Call Center Agent Performance: A Field-Based Investigation." Management Science 54, no. 2: 384-399. https://doi.org/10.1287/mnsc.1070.0818. February 2008
Balakrishnan, Anantaram, Michael S. Pangburn, and Euthemia Stavrulaki. "Integrating the Promotional and Service Roles of Retail Inventories." Manufacturing and Service Operations Management 10, no. 2: 218-235. https://doi.org/10.1287/msom.1070.0171. January 2008
Murthy, Nagesh N., Milind Shrikhande, and Ajay Subramanian. "Switching Costs, Dynamic Uncertainty, and Buyer-Seller Relationships." Naval Research Logistics 54, no. 8: 859-873. https://doi.org/10.1002/nav.20260. December 2007
Swafford, Patricia M., Soumen Ghosh, and Nagesh Murthy. "The Antecedents of Supply Chain Agility of a Firm: Scale Development and Model Testing." Journal of Operations Management 24, no. 2: 170-188. https://doi.org/10.1016/j.jom.2005.05.002. January 2006
Baker, Tim, and Nagesh N. Murthy. "Viability of Auction-Based Revenue Management in Sequential Markets." Decision Sciences 36, no. 2: 259-286. https://doi.org/10.1111/j.1540-5414.2005.00073.x. May 2005
Koreisha, Sergio, and Yue Fang. "Forecasting with Serially Correlated Regression Models." Journal of Statistical Computation and Simulation 74, no. 9: 625-649. https://doi.org/10.1080/00949650310001620112. September 2004
Murthy, Nagesh N., Samit Soni, and Soumen Ghosh. "A Framework for Facilitating Sourcing and Allocation Decisions for Make-to-Order Items." Decision Sciences 35, no. 4: 609-637. https://doi.org/10.1111/j.1540-5915.2004.02408.x. September 2004
Koreisha, Sergio, and Yue Fang. "Updating ARMA Predictions for Temporal Aggregates." Journal of Forecasting 23, no. 4: 275-296. https://doi.org/10.1002/for.913. July 2004
Balakrishnan, Anantaram, Michael S. Pangburn, and Euthemia Stavrulaki. "Stack Them High, Let ‘em Fly: Lot-Sizing Policies when Inventories Stimulate Demand." Management Science 50, no. 5: 630-644. https://doi.org/10.1287/mnsc.1040.0228. May 2004
Balakrishnan, Anantaram, Joseph Geunes, and Michael S. Pangburn. "Coordinating Supply Chains by Controlling Upstream Variability Propagation." Manufacturing and Service Operations Management 6, no. 2: 163-183. https://doi.org/10.1287/msom.1030.0031. April 2004
Murthy, Nagesh N., W.C. Benton, and Paul A. Rubin. "Offsetting Inventory Cycles of Items Sharing Storage." European Journal of Operational Research 150, no. 2: 304-319. https://doi.org/10.1016/S0377-2217(02)00518-0. October 2003
Koreisha, Sergio, and Tarmo Pukkila. "The Specification of Vector Autoregressive Moving Average Models." Journal of Statistical Computation & Simulation 74, no. 8: 547-565. August 2003
Baker, Tim, and Nagesh N. Murthy. "A Framework for Estimating Benefits of Using Auctions in Revenue Management." Decision Sciences 33, no. 3: 385-407. https://doi.org/10.1111/j.1540-5915.2002.tb01649.x. May 2002
Baker, Tim, Nagesh N. Murthy, Vaidyanathan Jayaraman. "Service Package Switching in Hotel Revenue Management Systems." Decision Sciences 33, no. 1: 109-132. https://doi.org/10.1111/j.1540-5915.2002.tb01638.x. February 2002
Koreisha, Sergio, and Yue Fang. "Generalized Least Squares With Misspecified Serial Correlation Structures." Journal of Royal Statistical Society B 63, no. 3: 515-531. https://doi.org/10.1111/1467-9868.00296. December 2001
Koreisha, Sergio, and Tarmo Pukkila. "Using the Residual White Noise Autoregressive Order Determination Criterion to Identify Unit Roots in ARIMA Models." Communications in Statistics: Simulation & Computation 29, no. 1: 259-293. https://doi.org/10.1080/03610910008813613. December 2000
Balakrishnan, Anantaram, Harihara Prasad Natarajan, and Michael S. Pangburn. "Optimizing Delivery Fees for a Network of Distributors." Manufacturing & Service Operations Management 2, no. 3: 297-316. https://doi.org/10.1287/msom.2.3.297.12347. July 2000
Reinmuth, James, William Mendenhall, and Robert Beaver. Statistics for Management and Economics. Duxbury, MA: Duxbury Press. December 1992