Q&A with Mary Miksch
Looking at the span of your career, it feels like you have always made connections between areas we think of as subjective—like design or the ethos of an organization—and areas that are more obviously driven by numbers.
I never thought of it that way, but it’s true. Even from the roots of my career in design followed by coming to a design/build firm, where I started to see all the numbers behind the emotions. That connection is one of the reasons I was motivated to get an MBA. I wanted to find ways to make the business case for more emotional or cerebral values that are important to every organization.
You earned your undergraduate degree in architecture. What was it like to pursue an MBA?
I was really surprised how much I enjoyed all of the accounting and finance classes. It was something coming into the program that wasn't directly relatable to my career or undergrad experience. The MBA program gave me a more holistic perspective on the business.
What part of your MBA experience did you find most meaningful?
The capstone experience ended up being the most enriching for me. It wasn't just an assignment. It became a way to clarify my own identity as a business person.
I approached it as an opportunity to become an expert in an area of business that was related to my core values.I asked myself “what is the story that I want to tell about my capstone and my career, and what does that story say about me?”
Tell us a little more about your capstone project.
My capstone project was something near and dear for me that I wanted to learn more about so that I could communicate it better to others. I wanted to examine the reasons why investing in our people is so important.
How do we try and calculate an ROI when it comes to professional development and retaining our best people?
I was able to look at specific positions within our company where we had hourly data that I could pull and compare to our gross sales. This was a way to look at the efficiency and productivity of a key role and how that might contribute to trends over time for our sales and profitability.
What was a top takeaway for you?
What I really enjoyed about my capstone was how much I learned about motivation and the generational transformation of the workplace. We want to keep employees because their inherent value builds up over time. And how do we keep someone? That's a whole different question and a very different answer than it was 10 years ago. I learned a lot about how the workplace has changed and why things like having a purpose and having a path matter more than ever.
What’s most exciting for you about being part of Portland Business Journal’s newest Forty under 40 cohort?
I look forward to connecting with the community that is around the award. There is so much to learn from each other within our own personal stories of growth that we can use to inspire others, and I am already inspired by my cohort.