Eren Çil

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Degree History:

PhD, Operations Management, Northwestern University, 2010
MS, Industrial Engineering, Koc University, Turkey, 2006

Bio:

Eren Çil is an associate professor in the Department of Operations and Business Analytics and the Robert J. and Leona M. DeArmond Research Scholar at the Lundquist College of Business. His expertise includes service operations management, large-scale service systems, queuing theory, and design and contract theory. His research on these topics has been published in publications including Management Science, Production and Operations Management, and Operations Research.

Çil received his PhD in operations management from Northwestern University. He is a member of the Institute for Operations Research and the Management Sciences (INFORMS), the Production and Operations Management Society (POMS), and the Manufacturing and Service Operations Management Society (M&SOM).

Stepping Up: 2018 Faculty Promotions

In preparation for the upcoming 2018-2019 school year, the Lundquist College of Business is proud to announce its upcoming faculty promotions and named appointments.

Researchers on the Rise

The Lundquist College of Business is pleased to share recent tenure and promotion decisions for our faculty members.

Specialty

Game Theory
Queueing Theory
Service Operations
Strategic Pricing under Competition
Supply Chains

Journal Articles

Çil, Eren B. "Managing Service Systems via Disguised Queues: The Role of Retaliating Customers." Decision Sciences 52, no. 2: 427-454. https://doi.org/10.1111/deci.12444.
April 2021
Yazdani, Alireza, Eren B. Çil, and Michael S. Pangburn. "What if Hotelling's Firms Can Mass Customize?" Decision Sciences 51, no. 2: 395-422. https://doi.org/10.1111/deci.12428.
April 2020
Allon, Gad, Achal Bassamboo, and Eren B. Çil. "Skill Management in Large-scale Service Marketplaces." Production and Operations Management 26, no. 11: 2050-2070. https://doi.org/10.1111/poms.12741.
November 2017
Çil, Eren B., and Michael S. Pangburn. "Mass Customization and Guardrails: 'You Can't Be All Things to All People.'" Production and Operations Management 26, no. 9: 1728-1745. https://doi.org/10.1111/poms.12716.
September 2017
Çil, Eren B., and Martin A. Lariviere. "Saving Seats for Strategic Customers." Operations Research 61, no. 6: 1321-1332. https://doi.org/10.1287/opre.2013.1218.
November 2013
Allon, Gad, Achal Bassamboo, and Eren B. Çil. "Large Scale Service Marketplaces: The Role of the Moderating Firm." Management Science 58, no. 10: 1854-1872. https://doi.org/10.1287/mnsc.1120.1533.
October 2012
Çil, Eren B., Fikri Karaesmen, and E. Lerzan Örmeci. "Dynamic Pricing and Scheduling in a Multi-Class Single-Server Queueing System." Queueing Systems 67, no. 4: 305-331. https://doi.org/10.1007/s11134-011-9214-5.
April 2011
Çil, Eren B., E. Lerzan Örmeci, and Fikri Karaesmen. "Effects of System Parameters on the Optimal Policy Structure in a Class of Queueing Control Problems." Queueing Systems 61, no. 4: 273-304. https://doi.org/10.1007/s11134-009-9109-x.
April 2009

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