Çil, Eren B. "Managing Service Systems via Disguised Queues: The Role of Retaliating Customers." Decision Sciences, forthcoming. https://doi.org/10.1111/deci.12444.
May 2020
Yazdani, Alireza, Eren B. Çil, and Michael S. Pangburn. "What if Hotelling's Firms Can Mass Customize?" Decision Sciences 51, no. 2: 395-422. https://doi.org/10.1111/deci.12428.
April 2020
Allon, Gad, Achal Bassamboo, and Eren B. Çil. “Skill Management in Large-scale Service Marketplaces.” Production and Operations Management 26, no. 11: 2050-2070. https://doi.org/10.1111/poms.12741.
November 2017
Çil, Eren B., and Michael S. Pangburn. "Mass Customization and Guardrails: 'You Can't Be All Things to All People.'" Production and Operations Management 26, no. 9: 1728-1745. https://doi.org/10.1111/poms.12716.
September 2017
Çil, Eren B., and Martin A. Lariviere. "Saving Seats for Strategic Customers." Operations Research 61, no. 6: 1321-1332. https://doi.org/10.1287/opre.2013.1218.
November 2013
Allon, Gad, Achal Bassamboo, and Eren B. Çil. "Large Scale Service Marketplaces: The Role of the Moderating Firm." Management Science 58, no. 10: 1854-1872. https://doi.org/10.1287/mnsc.1120.1533.
October 2012
Çil, Eren B., Fikri Karaesmen, and E. Lerzan Örmeci. "Dynamic Pricing and Scheduling in a Multi-Class Single-Server Queueing System." Queueing Systems 67, no. 4: 305-331. https://doi.org/10.1007/s11134-011-9214-5.
April 2011
Çil, Eren B., E. Lerzan Örmeci, and Fikri Karaesmen. "Effects of System Parameters on the Optimal Policy Structure in a Class of Queueing Control Problems." Queueing Systems 61, no. 4: 273-304. https://doi.org/10.1007/s11134-009-9109-x.
April 2009