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Michael Pangburn

Ehrman V. Giustina Professor of Operations and Business Analytics

Affiliations: Operations and Business Analytics, Center for Sustainable Business Practices, Oregon MBA, Undergraduate Programs
Phone: 541-346-3407
Office: Lillis 479



Michael Pangburn is the Ehrman V. Giustina Professor at the Lundquist College of Business. His expertise includes retail operations, product line design, and sustainability; his areas of research include retail rewards programs, sample boxes, pricing of product trials and updates, and the impact of inventory levels on demand. Pangburn's work on these topics has been published in Production and Operations Management, Management Science, Manufacturing and Service Operations, and European Journal of Operational Research.

Pangburn received his PhD and MS from the University of Rochester. Before joining the Lundquist College, Pangburn taught at Penn State University and worked at the General Electric Research center in Upstate New York.

Degree History:
  • PhD, University Rochester, 1997
  • MS, University of Rochester, 1993
  • BS, Virginia Tech, 1990
Previous Positions:
  • Assistant Professor, Penn State University, 1997–2002

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Areas of Expertise

  • Pricing models
  • Retail operations
  • Product line design

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Current Projects

  • Online inventory disclosure
  • Product variety and mass customization
  • Product versioning and timing

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Journal Articles:

Jalili, Monire, Eren B. Çil, and Michael S. Pangburn. "Pricing and Structuring Product Trials: Separate Versus Mixed Wine Tastings." European Journal of Operational Research 312, no. 2: 668-683.

January 2024

Piri, Saeed, Michael Pangburn, and Eren B. Çil. "Impact of Ridesharing Platforms on Hospitals' Emergency Department Admissions." Decision Support Systems, forthcoming.

September 2023

Pangburn, Michael S., and Euthemia Stavrulaki. "From Used to New: Committing to Product Refresh Services." Sustainability 14, no. 8: 4594.

April 2022

Jalili, Monire, and Michael S. Pangburn. "Understanding the Value of Delayed Discounts in Retail Rewards Programs." Decision Sciences 52, no. 4: 952-985.

August 2021

Jalili, Monire, and Michael S. Pangburn. "Pricing Joint Sales and Rentals: When are Purchase Conversion Discounts Optimal?" Production and Operations Management 29, no. 12: 2679-2695.

December 2020

Yazdani, Alireza, Eren B. Cil, and Michael S. Pangburn. "What if Hotelling's Customers Can Mass Customize?" Decision Sciences 51, no. 2: 395-422.

April 2020

Cil, Eren, and Michael S. Pangburn. "Mass Customization and Guardrails: 'You Can't Be All Things to All People.'" Production and Operations Management 26, no. 9: 1728-1745.

September 2017

Aydinliyim, Tolga, Michael S. Pangburn, and Elliot Rabinovich. "Inventory Disclosure in Online Retailing." European Journal of Operational Research 261, no. 1: 195-204.

August 2017

Pangburn, Michael S., and Euthemia Stavrulaki. "Take Back Costs and Product Durability." European Journal of Operational Research 238, no. 1: 175-184.

October 2014

Aydinliyim, Tolga, and Michael S. Pangburn. "Reducing Packaging Waste and Cost via Consumer Price Discounts." Decision Sciences 43, no. 6: 1063-1089.

December 2012

Pangburn, Michael S., and Shankar Sundaresan. "Capacity Decisions for High-tech Products with Obsolescence." European Journal of Operational Research 197, no. 1: 102-111.

August 2009

Pangburn, Michael S, and Euthemia Stavrulaki. "Capacity and Price Setting for Dispersed, Time-Sensitive Customer Segments." European Journal of Operational Research 184, no. 3: 1100-1121.

February 2008

Balakrishnan, Anantaram, Michael S. Pangburn, and Euthemia Stavrulaki. "Integrating the Promotional and Service Roles of Retail Inventories." Manufacturing and Service Operations Management 10, no. 2: 218-235.

January 2008

Balakrishnan, Anantaram, Michael S. Pangburn, and Euthemia Stavrulaki. "Stack Them High, Let ‘em Fly: Lot-Sizing Policies when Inventories Stimulate Demand." Management Science 50, no. 5: 630-644.

May 2004

Balakrishnan, Anantaram, Joseph Geunes, and Michael S. Pangburn. "Coordinating Supply Chains by Controlling Upstream Variability Propagation." Manufacturing and Service Operations Management 6, no. 2: 163-183.

April 2004

Balakrishnan, Anantaram, Harihara Prasad Natarajan, and Michael S. Pangburn. "Optimizing Delivery Fees for a Network of Distributors." Manufacturing & Service Operations Management 2, no. 3: 297-316.

July 2000

In the News

UO professor Michael Pangburn and former PhD student Monire Jalili explored rent-to-buy policies in the entertainment streaming industry.
Eight Lundquist College of Business researchers brought their papers to life during the inaugural Research Slam.
Lundquist College of Business faculty share a message of encouragement and resilience with students.

In preparation for the upcoming 2018-2019 school year, the Lundquist College of Business is proud to announce its upcoming faculty promotions and named appointments.