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Nagesh Murthy

Roger Engemann Professor of Operations and Business Analytics | Stewart Distinguished Faculty

Affiliations: Operations and Business Analytics, Center for Sustainable Business Practices, Oregon MBA, Oregon Executive MBA, Undergraduate Programs
Phone: 541-346-5137
Office: Lillis 468

About

Biography:

Nagesh N. Murthy is the Roger Engemann Professor in the Department of Operations and Business Analytics at the Lundquist College of Business. His prior work experience includes faculty positions at Michigan State University and Georgia Institute of Technology. He has also held management positions with Indian Railways and Sundaram Clayton, India Ltd.

He has worked with leading administrators and faculty in engineering schools in Oregon and Southwest Washington, major manufacturing firms in the Pacific Northwest, industry consortia, and Governmental and non-profit agencies to foster University-Industry-Government partnerships for enhancing innovation, sustainability, and competitiveness for the manufacturing sector in the region. He spearheaded a benchmarking study and proposed a blueprint for the establishment of the Northwest Collaboratory for Sustainable Manufacturing (NWCSM). An overarching recommendation of the study to adopt the AMRC model championed by Boeing in Sheffield, U.K. was adopted, and subsequently evolved into the establishment of the Oregon Manufacturing Innovation Center (OMIC).

In 2023, Murthy received a grant from OMIC R&D to collaborate with its leadership team and conduct a study to develop a mission, vision, and business plan for its Additive Innovation Center (AIC), receive funds, and be designated as a Center for Innovation Excellence (CIE) in the state. Based on the proposal, AIC at OMIC R&D received a grant of one million dollars for this university-industry-government partnership to foster metal additive manufacturing capabilities in the supplier base in Oregon. AIC at OMIC R&D is now one of the five organizations established as Oregon Innovation Council (Oregon InC) Centers of Innovation Excellence (CIEs).

His passion is to engage with the industry for experiential education, research, placement, and alumni outreach. His empirical and normative research has been supported by major grants from firms, industry consortia, and government agencies. His field-based research projects have been endorsed by several industry associations such as SAE, SME, EIA, and APICS/ER, among others. Murthy's research has appeared in Management Science, Manufacturing & Service Operations Management, Production and Operations Management, Journal of Operations Management, Decision Sciences, and Naval Research Logistics, among others.

In addition to publishing in premier refereed journals, Murthy has consulted with several Fortune 100 firms and taught in both general and custom executive education programs. He has also engaged with numerous major firms to offer experiential learning opportunities for students and facilitate summer internships and jobs by incorporating plant tours, guest speakers, and real-world problem-solving projects in his operations and supply chain management courses. He has instituted the operations and business analytics industry speaker series, executive-in-residence program, and internship showcase.

Murthy is also the cofounding faculty of the Lundquist College's Center for Sustainable Business Practices, and served as the center's academic director from 2010–2018. Since he arrived at the college in 2003, he has engaged with senior executives and organized more than 200 company-sponsored and data-driven projects in the areas of facility operations, supply chain management, and sustainability in operations and supply chain management using a pool of firms that include Intel, Hewlett-Packard, Tektronix, JELD-WEN, Keen, States Industries, Weyerhaeuser, Monaco Coach, Nike, Navistar, Columbia Distributing, Myers Container, Lyle, Parr Lumber, Xerox, PCC Structurals, Shindaiwa, Kettle Foods, International Paper, Spraying Systems Company, YAKIMA, NW Natural, Silver Eagle Manufacturing, gDiapers, Alsco, Rosen Aviation, Benchmade, Sunmodo, KersTech, NextStep Recycling, Organically Grown Company, Growing Solutions, Felix Instruments/CID Bio-Science, Invitrogen (now Thermo Fisher Scientific), PSC (now Datalogic), East West Tea Company (Yogi Tea), GloryBee, Lane Forest Products, Blue Star Gas, Johnson Crushers International (KPI-JCI, Astec Companies), and Bulk Handling Systems, among others.

Degree History:
  • PhD, Operations Management, The Ohio State University, 1997
  • MA, Operations Management, The Ohio State University, 1994
  • MS, Mechanical Engineering, The Ohio State University, 1988
  • Master of Management Studies, Birla Institute of Technology and Science, Pilani, India, 1983
  • BE (with honors), Mechanical Engineering, Birla Institute of Technology and Science, Pilani, India, 1982
Professional Leadership:

Industry:

  • Advisory Board Member, Oregon Manufacturing Innovation Center R&D, 2016–2017
  • Advisory Board Member, Northwest Collaboratory for Sustainable Manufacturing, 2014–2016
  • Transitional Board Member, Startup Phase, Northwest Collaboratory for Sustainable Manufacturing, 2013–2014

Professional Society:

  • POMS Board, Associate Executive Director for Global Initiatives and Outreach, 2014–present
  • Conference Chair, Decision Sciences Institute Annual Conference (Atlanta, Georgia), November 18–20, 2023
  • POMS Board, President, 2023
  • Research Chair, Decision Sciences Institute Annual Conference (Houston, Texas), November 19–21, 2022
  • POMS Board, Vice President for Meetings (and Sponsorship), 2011–2014
  • POMS Board, Associate Vice-President for Sponsorship, 2010–2011
  • POMS Board, Vice President for Education, 2008
  • POMS Conference Committee Member, Sponsorship Committee Chair, 2006–2010
  • POMS Conference Program Committee, 2006–present
Honors and Awards:
  • Emerging Economies Research Showcase Best Paper Award, 55th Annual Meeting of the Decision Sciences Institute (Phoenix, Arizona), November 23–25, 2024
  • Stewart Distinguished Faculty Award, Lundquist College of Business, 2024
  • Sports Product Management Excellence in Education Award, Lundquist College of Business, 2024
  • Xinghai Chair Professor of Dongbei University of Finance and Economics, 2023–Present
  • Best Problem-Driven Analytical Research Paper Award, 52nd Annual Meeting of the Decision Sciences Institute, 2021
  • The Nagesh Murthy Emerging Economies Doctoral Dissertation Award for Asia (instituted in 2021 and presented annually at the POMS Conference since 2022)
  • Best Problem-Driven Analytical Research Paper Award, 50th Annual Meeting of the Decision Sciences Institute, 2019
  • Roger Engemann Professor of Operations and Business Analytics, Lundquist College of Business, 2018–Present
  • Roger Engemann Distinguished Research Scholar, Lundquist College of Business, 2014–2018
  • Harry R. Jacobs, Jr. Professional Service Award, Lundquist College of Business, 2017
  • Sushil K. Gupta POMS Distinguished Service Award, 2016
  • Harry R. Jacobs, Jr. Professional Service Award, Lundquist College of Business, 2014
  • Harry R. Jacobs, Jr. Professional Service Award, Lundquist College of Business, 2013
  • Thomas C. Stewart Distinguished Professor, Lundquist College of Business, 2012
  • Harry R. Jacobs, Jr. Professional Service Award, Lundquist College of Business, 2011
  • Oregon Executive MBA Teaching Excellence Award, Lundquist College of Business, 2010
  • Booth International Distinguished Research Scholar, 2009–2014
  • Highly Commended Publication Award, International Journal of Operations and Production Management, 2007
  • Goulet Research Excellence Award, Lundquist College of Business, 2006
  • Harry R. Jacobs, Jr. Professional Service Award, Lundquist College of Business, 2006
  • Best Theoretical/Empirical Research Paper Award, Annual Meeting of the Decision Sciences Institute, 2005
  • Best Interdisciplinary Research Paper Award, Annual Meeting of the Decision Sciences Institute, 2004
  • Association of Pacific Rim Universities (APRU) Fellow, 2004
  • Co-Advisor for the Co-Winner of Elwood S. Buffa Doctoral Dissertation Award Competition, Annual Meeting of the Decision Sciences Institute, 2002

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Areas of Expertise

  • Call center industry
  • Health care operations
  • Manufacturing, marketing, and engineering design interface
  • New product development
  • Operations planning and control
  • Revenue management
  • Supply chain management
  • Sustainable operations

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Publications

Journal Articles:

Kim, Hyojeong, Nagesh N. Murthy, Anurag Agarwal,, and Kwangtae Park. "Protecting Workers from Rude Customers to Enhance Organizational Identification in Emotional Labor Environments: A Study with Call Center Agents." Production and Operations Management, forthcoming.

October 2024

Aydinliyim, Tolga, Eren B. Çil, and Nagesh N. Murthy. "Input Material Reduction Incentives Vs. Scrap Recycling for Closed-Loop Supply Chains." Production and Operations Management 32, no. 10: 3328-3346. https://doi.org/10.1111/poms.14039.

October 2023

Gupta, Sushil, Hossein Rikhtehgar Berenji, Manish Shukla, and Nagesh N. Murthy. "Opportunities in Farming Research from an Operations Management Perspective." Production and Operations Management 36, no. 6: 1577-1596. https://doi.org/10.1111/poms.13967.

June 2023

Murthy, Nagesh N., Haikady N. Nagaraja, and Hossein Rikhtehgar Berenji. "Managing Concurrency in Cyclical Projects under Stochastic Task Environments: Vaccine Development Projects during Pandemics." Production and Operations Management 32, no. 3: 951-971. https://doi.org/10.1111/poms.13907.

March 2023

Hu, Xing, Zhixi Wan, and Nagesh N. Murthy. "Dynamic Pricing of Limited Inventory with Product Returns." Manufacturing and Service Operations Management 21, no. 3: 501-518. https://doi.org/10.1287/msom.2017.0702.

August 2019

Hanson, Sara, Lan Jiang, Jun Ye, and Nagesh N. Murthy. "Society or the Environment? Understanding How Consumers Evaluate Brand Messages About Corporate Social Responsibility Activities." Journal of Brand Management 26, no. 1: 21-34. https://doi.org/10.1057/s41262-018-0110-8.

January 2019

Aydinliyim, Tolga, and Nagesh. N. Murthy. "Managing Engineering Design for Competitive Sourcing in Closed-Loop Supply Chains." Decision Sciences 47, no. 2: 257-297. https://doi.org/10.1111/deci.12164.

April 2016

Geismar, H. Neil, and Nagesh N. Murthy. "Balancing Production and Distribution in Paper Manufacturing." Production and Operations Management 24, no. 7: 1164-1178. https://doi.org/10.1111/poms.12314.

July 2015

Murthy, Nagesh N., Goutam N. Challagalla, Leslie H. Vinvent, and Tasadduz A. Shervani. "The Impact of Simulation Training on Call Center Agent Performance: A Field-Based Investigation." Management Science 54, no. 2: 384-399. https://doi.org/10.1287/mnsc.1070.0818.

February 2008

Murthy, Nagesh N., Milind Shrikhande, and Ajay Subramanian. "Switching Costs, Dynamic Uncertainty, and Buyer-Seller Relationships." Naval Research Logistics 54, no. 8: 859-873. https://doi.org/10.1002/nav.20260.

December 2007

Swafford, Patricia M., Soumen Ghosh, and Nagesh Murthy. "The Antecedents of Supply Chain Agility of a Firm: Scale Development and Model Testing." Journal of Operations Management 24, no. 2: 170-188. https://doi.org/10.1016/j.jom.2005.05.002.

January 2006

Baker, Tim, and Nagesh N. Murthy. "Viability of Auction-Based Revenue Management in Sequential Markets." Decision Sciences 36, no. 2: 259-286. https://doi.org/10.1111/j.1540-5414.2005.00073.x.

May 2005

Murthy, Nagesh N., Samit Soni, and Soumen Ghosh. "A Framework for Facilitating Sourcing and Allocation Decisions for Make-to-Order Items." Decision Sciences 35, no. 4: 609-637. https://doi.org/10.1111/j.1540-5915.2004.02408.x.

September 2004

Murthy, Nagesh N., W.C. Benton, and Paul A. Rubin. "Offsetting Inventory Cycles of Items Sharing Storage." European Journal of Operational Research 150, no. 2: 304-319. https://doi.org/10.1016/S0377-2217(02)00518-0.

October 2003

Baker, Tim, and Nagesh N. Murthy. "A Framework for Estimating Benefits of Using Auctions in Revenue Management." Decision Sciences 33, no. 3: 385-407. https://doi.org/10.1111/j.1540-5915.2002.tb01649.x.

May 2002

Baker, Tim, Nagesh N. Murthy, Vaidyanathan Jayaraman. "Service Package Switching in Hotel Revenue Management Systems." Decision Sciences 33, no. 1: 109-132. https://doi.org/10.1111/j.1540-5915.2002.tb01638.x.

February 2002

In the News

The Lundquist College of Business is pleased to announce that Nagesh Murthy has been named its 2024 Stewart Distinguished Professor.
How do you incentive recycling in the aerospace industry? New research coauthored by Nagesh Murthy, Eren Çil, and coauthor sought to answer that question.
Jessie Janota, MBA '20, achieved her goals—and then some—during her time at the Oregon Executive MBA.
The Lundquist College's Nagesh Murthy is the recipient of the 2016 Sushil K. Gupta POMS Distinguished Service Award.
With a record-sized first-year class, a reinvigorated alumni association, and a new building in the works, the Oregon Executive MBA program is stronger than ever.
Greg Quesnel got his degree from the UO Lundquist College of Business with his sights on becoming a stock broker. He ended up as CEO of Fortune 500 company CNF, Inc.
Nagesh Murthy was named the Lundquist College's 2012 Thomas C. Stewart Distinguished Professor.
16 Lundquist College students studied abroad or interned in China this summer, thanks to partnerships with Tongji University and Shanghai-based Spraying Systems Co.